Service Department
Serving Southern California since 1981.
- IP Cameras
- Automation
- Access Control
- Telephone/ Intercom
- Parking Systems
- Database Management
- Office Line: 714.632.8882
- Toll Free Line: 1.844.225.4283
- 1470 N Hundley St, ANaheim, CA 92806
- Business Hours: 8am - 4:30pm PST
Service Department
Serving Southern California since 1981.
- Office Line: 714.632.8882
- Toll Free Line: 1.844.225.4283
- 1470 N Hundley St, ANaheim, CA 92806
- Business Hours: 8am - 4:30pm PST
Our Mission
We believe in customer-first thinking as the foundation for the best working relationships, with the skills and experience to back it up.
We strive to the best of our ability to give our customers quick response times, personable service interactions, honest expectations, and fair pricing. Whether it’s repairing struck vehicle gates, replacing gate operators, maintaining cameras and networks, or database management and server hosting—we put our all into providing the best service we can.
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What We Offer
Live Customer Service Reps
In the flesh! No robots answering here. Call & talk to our full-time CSRs all throughout the business week. Our team members will assist you to discern your service issue, make a plan of action, and schedule a technician if required. We're here to serve, call today!
Well-Trained Technicians
Techs are trained under guidance of experienced managers & installers who have been with us from the start. Our techs are friendly and and will make contact before any significant parts costs, or a change in game plan.
Inventory / Fleet Dispatch
We delineate our teams into gates and technology for efficient coverage all over SoCal (keep on scrolling to see the counties we service). We have a large inventory for operators, cameras, card readers, belts, loop detectors, chains, cabling, and work trucks with welders so that we're ready to load up and get to the problem in a timely manner.
Iron & Woodclad Repair
Vehicle gates are frequently hit by impatient drivers, and often need repair. Gates with wood elements can be especially tricky, and major damage that requires removing the entire gate will need professional work. Whether it's iron or wood, we will return your gate back to the original design with precision and care.
Gate Automation Experts
Automation requires a lot of details to get a system working properly. We get calls all the time from companies who wasted time and money by installing / maintaining gates themselves. Every gate and automation circumstance is different, but after 30 years of doing this we'll know what to do.
Barrier Replacements / Parking
Barrier arms are used in varieties of configurations and come in all different types. We can provide quick replacements of arms, and the operators themselves, or offer recommendations for possible improvements or upgrades.
Telephone Entry / Programming
We can repair, reconfigure, or replace your telephone entry or intercom systems. Vendors, guests, employees, residents, and all kinds of people need to gain entry to facilities, so having a proper setup is important.
Access Database Hosting / Backups
Access control systems often require a server, a master control panel, or phone system to contain a database. If hardware gets corrupted then retrieving a database can be time-consuming and frustrating to recreate. We can host on our own server, give software updates, manage schedules, admin/security levels.
NVRs / Server Based Recording
Software and internet systems can be fragile, computers become outdated, and hard drives die out. We offer troubleshooting, upgrades, and swap-outs for your recording equipment. Let us take a look and we'll give you cost-effective service, with hardware degradation in mind.
Access Control Systems
Access control is an involved technology and there's literally hundreds of brands with different software and hardware, in proprietary or open format. Card readers, control panels, battery-locksets, wireless modules, they all require significant knowledge that we've gathered to accommodate you with reliable servicing.
IP Camera Replacement
Nobody likes seeing a black box on the surveillance monitor where a camera view should be, and sometimes means a camera just needs to be replaced. Other times it's wiring fixes, lens adjustments, or bandwidth issues. Whatever it may be, we'll investigate and fix it.
License Plate Recognition / OCR
A 90% capture rate of license plates by an LPR camera is considered high quality. We can provide adjustments for better capture with repositioning, fine-tuning, or replacement. LPRs can be finicky, and OCR software is no different. We can get a tech out there soon to see what's going on with your system.
Preventative Maintenance Contracts
Take care of your expensive equipment with proper long-term service
- We offer standardized Preventative Maintenance Contracts (PMCs) as a scheduled service
- We will maintain your gate/technology equipment monthly, bi-monthly, or quarterly
- PMC customers receive special services including our 24/7 After Hours Emergency line
- Focus is on long-term maintenance, building equipment history, and anticipating issues
- Our decades of service experience allow us to give realistic expectations to customers
- We maintain IP cameras, NVRs, servers, access panels, readers, vehicle gates, barrier arms, and much more
Preventative Maintenance Contracts
Take care of your expensive equipment with proper long-term service
- We offer standardized Preventative Maintenance Contracts (PMCs) as a scheduled service
- We will maintain your gate/technology equipment monthly, bi-monthly, or quarterly
- PMC customers receive special services including our 24/7 After Hours Emergency line
- Focus is on long-term maintenance, building equipment history, and anticipating issues
- Our decades of service experience allow us to give realistic expectations to customers
- We maintain IP cameras, NVRs, servers, access panels, readers, vehicle gates, barrier arms, and much more
Service Rates
Gates & Automation / Technology & Software
Talk to a live customer service representativeOffice Line: 1 (714) 632 - 8882Toll Free: 1 (844) 225 - 4283
Service Coverage Areas
Los Angeles County
Our service trucks cover the entire LA county coast, from Malibu to Long Beach; and from Santa Clarita to La Verne. Our service region limits are generally near the bottom of the Angeles National Forest/ San Gabriel Wilderness mountain lines.
Orange County
All of Orange County is covered by our service department. Our headquarters are located in Anaheim.
San Bernardino County
We cover San Bernardino from Chino Hills to the Cajon pass, and out to Redlands/ Yucaipa areas. We have customers in Apple Valley/ High Desert regions but that is typically our service limit for SB county.
Riverside County
Corona to Murrieta, our max range is around Hemet/ Banning. If you have service needs in the Palm Desert areas we can accommodate if it’s a special case. Call us for more information.
San Diego County
All of the San Diego County coast from San Clemente to Imperial Beach. We go out to Lakeside up to Fallbrook/ near Temecula. Call if you have questions about our service availability.
Ventura County
This area is the furthest North that our service fleet will typically travel; from around Ventura city to Simi Valley.
Get In Touch
CG Systems Inc. HQ
1470 N Hundley St., Anaheim, CA 92806
Office Line: +1 (714) 632 - 8882
Toll Free: +1 (844) 225 - 4283
Business Hours
Monday - Friday, 8am - 4:30pm
CCL# 520990
License Classifications: B, C10, C7, C61/D28