24/7 Emergency Repair and Preventative Maintenance
Minimize downtime with fast, professional repair and extend the lifespan of your system and prevent costly breakdowns with scheduled maintenance.
Live Customer Service Reps
Call our full-time CSRs during the week for help identifying service issues, planning solutions, and scheduling a technician when needed.
Experienced Technicians
Our technicians are trained by experienced managers and installers who have been with the company since its inception. They’ll always reach out before proceeding with significant part costs or changes to the original plan.
Inventory & Fleet Dispatch
We organize our teams by gates and technology for efficient coverage. With a large inventory of operators, cameras, card readers, cables, and work trucks equipped with welders, we’re ready to address issues promptly.
There When You Need Us
We strive to the best of our ability to give our customers quick response times, personable service interactions, honest expectations, and fair pricing. Whether it’s repairing struck vehicle gates, replacing gate operators, maintaining cameras and networks, or database management and server hosting—we put our all into providing the best service we can.
- Standardized Preventative Maintenance Contracts (PMCs) as a scheduled service.
- Monthly, bi-monthly, or quarterly maintenance for gate/technology equipment.
- Long-term maintenance builds equipment history, and allows us to anticipate issues.
- Decades of decades of service experience delivers realistic expectations to customers.
Service & Repair Solutions
Take care of your project investment with professional long-term service and repairs.
- Iron & Wood Clad Repair
- Gate Automation
- Commercial Overhead Door Repair
- Barrier Replacements
- Access Database Hosting & Backups
- Telephone Entry/Intercom Programming
- NVRs/Server Based Recording
- Access Control Systems
- Security Camera Replacement
- License Plate Recognition/OCR
Preventative Maintenance Contracts
CG Systems offers standardized Preventative Maintenance Contracts (PMCs) as a scheduled service.
Custom Schedule
Plan your maintenance to work best for you, including monthly, bi-monthly, or quarterly options.
Avoid Future Costs
Our experienced technicians focus on long-term maintenance, building equipment history, and anticipating issues before they become major problems.
Priority Service
Preventative Maintenance Contract customers receive priority service response, including our 24/7 After Hours Emergency Line.
Service Rates
Talk to a live customer service representative:
Office Line: 1 (714) 632 – 8882
Toll Free: 1 (844) 225 – 428
Standard Gate Service Calls - 8am to 5pm, or Next Business Day
- Minimum Standard Service Call Charge (includes first 30 minutes onsite) - $119.75
- Minimum Standard Service Call Charge (includes first 30 minutes onsite) - $95.00
Service will happen usually within 8 hours of request sent to our CSR team-8/5/NBD (8 hours per day, 5 days per week except holidays, next business day).
Premium Gate Service Calls (non-PMC customers) - 24/7/365
- Minimum Standard Service Call Charge (includes first 30 minutes onsite) - $225.00
- Minimum Standard Service Call Charge (includes first 30 minutes onsite) - $150.00
Provided 24 hours, 7 days a week, 365 days a year - These rates are for established customers only who do not have a PMC.
Standard Tech Service Calls - 8am to 5pm, or Next Business Day
- Minimum Standard Onsite Service Call Charge (includes first 30 minutes onsite) - $169.75
- Billable Hourly Onsite Rate after first 60 minutes (billed in 15 minute increments) - $105.00
- Minimum Standard Onsite Service Call Charge (includes first 30 minutes onsite) - $55.00
- Billable Hourly Onsite Rate after first 60 minutes (billed in 15 minute increments) - $110.00
Provided 24 hours, 7 days a week, 365 days a year - These rates are for Established customers only who do not have a PMC.
Premium Tech Service Calls (non-PMC customers) - 24/7/365
- Minimum Premium Onsite Service Call Charge (includes first 30 minutes onsite) - $262.50
- Billable Hourly Onsite Rate after first 60 minutes (billed in 15 minute increments) - $175.00
- Minimum Premium Remote Service Call Charge (includes first 60 minutes remote) - $170.00
- Billable Hourly Premium Rate after first 60 minutes (billed in 15 minute increments) - $170,00
Provided 24 hours, 7 days a week, 365 days a year - These rates are for established customers only who do not have a PMC.
Access Control and Telephone Entry Remote Programming Service
- Remote Programming Service (for non-PMC customers) - $85.00
PMC Customer- Premium Gate Service Calls - 24/7/365
- Minimum Premium Service Call Charge (90 minute minimum - portal to portal) - $210.00
- Minimum Standard Service Call Charge (billed in 15 minute increments) - $140.00
Provided 24 hours, 7 days a week, 365 days a year - These rates are for established customers with a PMC.
PMC Customer - Premium Tech Service Calls - 24/7/365
- Minimum Premium Service Call Charge (90 minute minimum - portal to portal) - $246.75
- Billable Hourly Rate after first 90 minutes (billed in 15 minute increments) - $164.50
- Minimum Remote Premium Service Call Charge (includes first 60 minutes remote) - $150.00
- Billable Hourly Premium Rate after first 60 minutes (billed in 15 minute increments) - $150.00
Access Control/Telephone System Remote Programming Service for PMC Customers - $55.00
Provided 24 hours, 7 days a week, 365 days a year - These rates are for established customers with a PMC.
Premium service is provided within 4 hours of request received by our CSR team or an on-call technician. (All calls are billable portal to portal).
Request for On-Site Service
Please fill out the form below, and our service team will respond to you as soon as possible.
Get in Touch
Reach out today to request maintenance, repairs, or get started on your next project.
Address
1470 N Hundley St., Anaheim, CA 92806
Hours of Operation
Monday-Friday, 8:00am-4:30pm PST
Phone
Office Line: +1 (714) 632 - 8882 Toll Free: +1 (844) 225 - 4283
service@cgsystemsinc.com
We Service
Your Community
- Los Angeles County
- San Bernardino County
- San Diego County
- Orange County
- Riverside County
- Ventura County