CG Systems | Perimeter Security and Access Control Solutions

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, visit our website, or communicate with us.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and company information
• Communication Data: Records of your communications with us, including service requests, inquiries, and appointment details
• Technical Information: IP address, browser type, device information, and usage data when you visit our website
• Project Information: Details about your security systems, gates, access control, or other installations
• Billing Information: Payment details and transaction history

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process service requests and appointments
• To communicate with you about your projects, installations, and maintenance
• To send service updates, confirmations, and important notices
• To provide customer support and respond to inquiries
• To process payments and billing
• To send promotional materials and special offers (with your consent)
• To comply with legal obligations and protect our rights

SMS/Text Messaging Program

By providing your mobile phone number and opting in, you consent to receive text messages from CG Systems. These messages may include:

• Appointment confirmations and reminders
• Service updates and status notifications
• Emergency service communications
• Project updates and completion notices
• Customer support and assistance
• Promotional offers and special announcements (with explicit consent)

Message Frequency: Message frequency may vary based on your service needs and account activity.

Message rates and data rates may apply.

Opt-Out Instructions

You have the right to opt out of receiving text messages from CG Systems at any time. We respect your communication preferences and make it easy to unsubscribe.

To opt out of text messages, Text STOP. Once you opt out, no further messages will be sent to your mobile number. You will receive one final confirmation message acknowledging your opt-out request. After that, you will not receive any additional text messages from CG Systems unless you opt back in.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to or restrict certain processing of your information
• Request a copy of your personal information in a portable format

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

CG Systems
1470 N Hundley St.
Anaheim, CA 92806
Phone: (714) 632-8882
Toll Free: (844) 225-4283
Email: service@cgsystemsinc.com

Business Hours:
Monday-Friday, 8:00 am-4:30 pm PST

Consent

By using our services, visiting our website, or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. For SMS communications, your consent is obtained when you opt in by providing your mobile number and agreeing to receive text messages.