Terms and Conditions
CG Systems Inc.
Welcome to CG Systems Inc. These Terms and Conditions govern your use of our website, services, and communications. By accessing our website at www.californiagate.com, using our services, or opting in to receive communications from us, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By using CG Systems’ services, website, or communications channels, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with these terms, please do not use our services or provide your contact information.
2. SMS/Text Messaging Terms and Conditions
Program Description
By providing your mobile phone number and opting in to our SMS/text messaging program, you consent to receive automated text messages from CG Systems Inc. regarding our perimeter security, access control, and automation services.
Types of Messages You May Receive:
- Service Request Messages: Messages about your service request, inquiry, or project
- Appointment Confirmations: Confirmation of scheduled service appointments, installations, or consultations
- Service Updates: Updates on ongoing projects, repair status, or technician arrival times
- Emergency Service Notifications: Urgent messages regarding emergency repairs or 24/7 service calls
- Maintenance Reminders: Reminders about scheduled maintenance or system inspections
- Promotional Messages: Special offers, promotions, and announcements about our services
- General Communications: Company updates, service area expansions, and customer service messages
Message Frequency
Message frequency may vary depending on your account activity, service needs, and the type of communications you’ve opted into. You may receive multiple messages per day during active service periods or as few as one message per month for promotional content.
Message and Data Rates
Message and data rates may apply. Standard text messaging rates charged by your mobile carrier will apply to all messages sent and received. CG Systems is not responsible for any charges incurred from your mobile service provider. Please contact your mobile carrier for details about your specific messaging plan and rates.
Supported Carriers
Our SMS program is available on most major carriers in the United States, including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier availability may vary, and not all carriers support all message types.
Customer Care Information
If you need assistance with our text messaging program or have questions about your communications, we’re here to help:
Reply HELP: Text the word HELP to any message from us, or email service@cgsystemsinc.com for assistance.
Contact CG Systems Inc.:
- Address: 1470 N Hundley St., Anaheim, CA 92806
- Office Phone: (714) 632-8882
- Toll Free: (844) 225-4283
- Email: service@cgsystemsinc.com
- Business Hours: Monday-Friday, 8:00 am-4:30 pm PST
Our customer service team is available during business hours to answer your questions and provide support. For emergency service outside of business hours, please call our 24/7 emergency line.
Opt-Out Instructions
You have the right to opt out of receiving text messages from CG Systems at any time. We respect your communication preferences and make it easy to unsubscribe.
To opt out of text messages, use any of the following methods:
- Text STOP: Reply with the word STOP. Once you opt out, no further messages will be sent to your mobile number. You will receive one final confirmation message acknowledging your opt-out request. After that, you will not receive any additional text messages from CG Systems unless you opt back in.
Consent and Agreement
By opting in to receive text messages from CG Systems, you represent and warrant that:
- You are the account holder or have proper authorization to opt in to the provided phone number
- You consent to receive automated marketing and service-related text messages
- You understand that consent is not a condition of purchase or use of our services
- You agree to these SMS Terms and Conditions
- You can withdraw your consent at any time by following the opt-out instructions
3. Services and Use
Services Provided
CG Systems Inc. provides design, installation, repair, and maintenance services for:
- Automatic gates and vehicle access systems
- Pedestrian gates and wrought iron fencing
- Telephone entry and intercom systems
- Video surveillance and security camera systems
- Access control systems and card readers
- Parking management solutions
- Audio/video systems and integration
- Network infrastructure and fiber optics
- Commercial overhead doors
- 24/7 emergency repair services
Proper Use
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our services in any way that violates applicable laws or regulations
- Transmit any harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our services
- Impersonate any person or entity
4. Service Appointments and Scheduling
When you schedule service appointments with CG Systems:
- You must provide accurate contact and location information
- You agree to be available at the scheduled time or provide notice of cancellation
- Cancellations should be made at least 24 hours in advance when possible
- Emergency services are subject to availability and additional fees
- Service estimates are provided in good faith but may vary based on actual conditions
5. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of CG Systems Inc. or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
6. Limitation of Liability
To the fullest extent permitted by law, CG Systems Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
7. Warranty and Disclaimers
We stand behind the quality of our work and materials. Specific warranty terms are provided for each service or installation. However, our services and website are provided “as is” without warranties of any kind, express or implied, except as specifically stated in writing.
8. Indemnification
You agree to indemnify and hold harmless CG Systems Inc., its employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our services.
9. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these Terms periodically.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Orange County, California.
11. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
12. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and CG Systems Inc. regarding the use of our services and website.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
CG Systems Inc.
1470 N Hundley St.
Anaheim, CA 92806
Phone: (714) 632-8882
Toll Free: (844) 225-4283
Email: service@cgsystemsinc.com
Business Hours: Monday-Friday, 8:00 am-4:30 pm PST
Emergency Service: Available 24/7
By using our services, website, or opting in to receive communications, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.